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Frequently Asked Questions

General Questions

PNW KYNE is a lifestyle brand inspired by the mystique and natural beauty of the Pacific Northwest. Our apparel and accessories celebrate the region’s rugged landscapes, legendary Bigfoot folklore, and adventurous spirit. Designed in-house with a focus on comfort, style, and sustainability, our products are made for those who love the outdoors.

Beyond clothing, PNW KYNE is committed to conservation—we are proud members of 1% for the Planet, donating a portion of our profits to environmental efforts that help preserve the wild, untamed spirit of the Pacific Northwest for future generations.

315° USA represents the Pacific Northwest in a unique and adventurous way. On a compass, 315° points northwest, symbolizing the region’s rugged landscapes, towering forests, and untamed wilderness. At PNW KYNE, we embrace this direction as a tribute to the outdoor lifestyle and spirit of exploration that defines the PNW.

It’s more than just a number—it’s a mindset. Life is best at 315°.

PNW KYNE is proudly based in the Pacific Northwest, USA—a region known for its breathtaking landscapes, rich outdoor culture, and legendary Bigfoot folklore. Our brand is deeply rooted in the spirit of the PNW, drawing inspiration from its rugged terrain, dense forests, and misty mountains.

While we operate primarily online at pnwkyne.com, our heart is always at 315°USA, where adventure and nature meet.

At PNW KYNE, sustainability is at the core of everything we do. Here’s how we stay eco-friendly:

  • 1% for the Planet Member – We donate a portion of our profits to conservation efforts that protect the Pacific Northwest’s natural beauty.
  • Sustainable Materials – We prioritize responsibly sourced, eco-friendly fabrics and materials in our apparel and accessories.
  • Ethical Production – We work with trusted manufacturing partners who uphold high environmental and ethical standards.
  • Minimal Waste Packaging – Our packaging is designed to be recyclable, reusable, or biodegradable whenever possible.

By choosing PNW KYNE, you’re not just getting high-quality gear—you’re supporting a brand that values the environment and works to preserve it for future generations.

At PNW KYNE, we believe in protecting the wild places that inspire us. That’s why we’re proud members of 1% for the Planet, committing a portion of our profits to organizations dedicated to environmental conservation in the Pacific Northwest.

By supporting initiatives that preserve forests, wildlife, and natural ecosystems, we ensure that future generations can continue to explore and enjoy the beauty of the PNW. Every purchase you make helps contribute to these efforts, allowing us to give back to the land that fuels our passion for adventure. Learn More

PNW Journey began in 2017 as the foundation of our adventure. Over the years, our business and mission evolved, and we recognized it was time for a change—one that better reflected who we are and the community we’ve built.

Throughout our journey, we’ve always connected with like-minded individuals, people who share our love for the Pacific Northwest’s wild beauty. We’ve long referred to this community as our “Kind.” From that shared connection, our brand name evolved into what you know today as PNW KYNE—a tribute to the spirit of adventure and belonging that defines us.

Orders & Shipping

PNW KYNE currently ships across the United States and to select international destinations. We are continuously working to expand our shipping options to bring the spirit of the Pacific Northwest to more adventurers worldwide.

For details on available shipping locations and rates, please visit our Shipping Policy page.

Shipping costs vary based on your location, order size, and selected shipping method. We offer standard and expedited shipping options to meet your needs.

  • U.S. Orders – Shipping rates are calculated at checkout based on your address and order size.
  • International Orders – Rates depend on the destination and shipping carrier. Additional customs fees may apply.
  • Free Shipping – We offer free standard shipping on orders over $55 in the U.S.

For exact shipping costs, add items to your cart and enter your shipping details at checkout.

Shipping times vary based on your location and the selected shipping method:

  • Standard U.S. Shipping: Typically 3-7 business days after processing.
  • Expedited U.S. Shipping: Usually 2-3 business days, depending on the carrier.
  • International Shipping: Can take 7-21 business days, depending on the destination and customs processing.

Orders are usually processed within 1-3 business days before shipping. You’ll receive a tracking number once your order is on its way.

Yes! Once your order has shipped, you’ll receive a tracking number via email. You can use this number to track your package in real time through the carrier’s website.

If you haven’t received your tracking details or need assistance, please check your spam/junk folder or reach out to our support team at support@pnwkyne.com. We’re happy to help!

At PNW KYNE, we want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a 30-day return policy from the date of delivery. Items must be unused, unwashed, and in their original condition with all tags attached.

To initiate a return:

  1. Contact our support team at support@pnwkyne.com with your order number and reason for return.
  2. We’ll provide you with return instructions and a shipping label, if applicable.
  3. Once received and inspected, we’ll issue a refund or store credit, minus any return shipping fees.

Please Note:

  • Sale items and custom orders are final sale and not eligible for return.
  • International returns may have different terms.

For more details, visit our Returns & Exchanges page or reach out to our team for assistance.

If you have made a purchase and changed your mind, we will cancel the order and issue a refund if the item has not yet shipped. Email support@pnwkyne.com to submit a cancellation request.

Product Questions

Please review our product size charts to help you decide what size works best for you.

Click Here for size charts

For the best results with your new printed garments, always wash in cold water with the garment inside-out. Tumble dry on medium heat. 

Our decals are very easy to apply onto your vehicle. You can read the instructions or watch the video on this page: Decal Application Instructions

Miscellaneous

Yes! While PNW KYNE is primarily an online brand, we are also available in select retail stores. We’re actively working to expand into more locations so you can find our gear in person.

To see where PNW KYNE is currently available, visit our Store Locator for a list of retail locations near you. Stay tuned as we continue to grow!

Yes! PNW KYNE offers wholesale accounts for retailers interested in carrying our products. If you’d like to partner with us and bring PNW KYNE to your store, you can apply for a wholesale account here.

For any questions about wholesale opportunities, feel free to contact our team at wholesale@pnwkyne.com —we’d love to collaborate!

Yes, PNW KYNE offers digital gift cards, allowing recipients to choose from our eco-friendly apparel and accessories inspired by the Pacific Northwest. Gift cards are available in denominations of $25, $50, $75, and $100. They are delivered instantly via email, have no expiration date, and are perfect for any occasion.

Yes! PNW KYNE is always looking to collaborate with influencers, brand ambassadors, and outdoor enthusiasts who share our passion for the Pacific Northwest, adventure, and sustainability.

If you love the outdoors, believe in our mission, and want to help spread the word about PNW KYNE, we'd love to hear from you!

To apply or learn more reach out to us via email or social media. Let’s explore 315° USA together!

Our customer support team is here to help! You can reach us through the following channels:

  • Email: Send us a message at support@pnwkyne.com
  • Contact Form: Visit pnwkyne.com/contact and fill out the form with your inquiry.
  • Social Media: Reach out via our official social channels, and we’ll do our best to assist you.

We aim to respond to all inquiries within 24-48 hours during business days.ght find your answer there!

Stay in the loop with PNW KYNE’s latest drops, exclusive offers, and behind-the-scenes updates by:

  • Joining Our Email List – Sign up to get first access to new releases, special promotions, and brand news.
  • Following Us on Social Media – Connect with us on Instagram, Facebook, and other platforms for the latest updates and outdoor inspiration.

Don’t miss out—life is best at 315° USA!

PNW KYNE FAQ image with confused Bigfoot

Still Have Questions?

Feel free to contact us with any other questions you may have regarding our products or services.